Terms of Service
Last updated: February 9, 2026
Welcome to Forma. These Terms of Service ("Terms") govern your use of our website and pre-procedure assessment services. By accessing or using our services, you agree to be bound by these Terms.
Important: Forma provides pre-procedure assessments and recommendations for informational purposes only. Our service does not constitute medical advice, diagnosis, or treatment. Always consult qualified healthcare professionals before making medical decisions.
1. Description of Service
Forma provides comprehensive pre-procedure assessments with human clinical review. Our service includes:
- Facial and body proportion analysis based on established clinical principles
- Procedure readiness scoring and risk assessment
- Personalized procedure education, options mapping, and expected outcomes
- Optional add-on modules for specialized assessment areas
All reports are reviewed by professionals with relevant credentials in dermatology, aesthetics, or related fields before delivery.
2. Account Registration
To use our services, you must:
- Be at least 18 years of age
- Provide accurate, current, and complete registration information
- Maintain the security of your account credentials
- Promptly notify us of any unauthorized account access
You are responsible for all activities that occur under your account.
3. Acceptable Use
You agree not to:
- Upload photos of anyone other than yourself without their explicit consent
- Use the service for any unlawful purpose
- Attempt to reverse-engineer, decompile, or extract our algorithms
- Share, resell, or redistribute reports or analysis
- Use automated systems to access the service without permission
- Circumvent any security measures or access restrictions
- Upload content that is illegal, harmful, or violates others' rights
4. Medical Disclaimer
Forma is not a medical service:
- Our assessments are based on clinical principles and general recommendations, not medical diagnosis
- Recommendations regarding procedures, products, or treatments are informational only
- We do not guarantee any specific outcomes from following our recommendations
- Always consult board-certified physicians before pursuing any medical or surgical procedures
- Our reviewers provide aesthetic guidance, not medical advice
By using our service, you acknowledge that you understand Forma does not provide medical advice and that any decisions regarding medical procedures are made at your own risk after consulting appropriate healthcare providers.
5. Photo Submissions
By uploading photos to Forma:
- You confirm you have the right to submit the photo (it is of yourself or you have consent)
- You grant us a limited license to process the photo for analysis purposes only
- You understand photos are encrypted and deleted according to our Privacy Policy
- You agree not to upload inappropriate, explicit, or illegal content
6. Payment and Refunds
Payment terms:
- All prices are in US dollars unless otherwise stated
- Payment is required before report processing begins
- We accept major credit cards through our secure payment processor
Refund policy:
- Full Reports: 14-day money-back guarantee from delivery date
- Add-on Modules: 7-day refund window from delivery date
- Refunds are processed to the original payment method within 5-10 business days
- We reserve the right to deny refunds for abuse of the refund policy
7. Intellectual Property
All content, features, and functionality of Forma are owned by us and protected by intellectual property laws:
- Our analysis methodology, algorithms, and report formats are proprietary
- You may not copy, modify, or distribute our content without permission
- Your reports are licensed for your personal use only
- Trademarks, logos, and service marks are our exclusive property
8. Limitation of Liability
To the maximum extent permitted by law:
- Forma is provided "as is" without warranties of any kind
- We do not guarantee the accuracy, completeness, or usefulness of any analysis
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid for the service
- We are not responsible for decisions you make based on our recommendations
9. Indemnification
You agree to indemnify and hold harmless Forma and its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
- Your use of the service
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit to the service
10. Termination
We may terminate or suspend your account at any time for:
- Violation of these Terms
- Fraudulent or illegal activity
- Non-payment of fees
- Extended period of inactivity
You may terminate your account at any time by contacting us. Upon termination, your right to use the service ceases immediately.
11. Dispute Resolution
Any disputes arising from these Terms or your use of the service will be:
- First attempted to be resolved through good-faith negotiation
- If unresolved, submitted to binding arbitration
- Governed by the laws of the State of Delaware, USA
You waive the right to participate in class action lawsuits against Forma.
12. Changes to Terms
We may modify these Terms at any time. We will provide notice of material changes by:
- Posting the updated Terms on our website
- Updating the "Last updated" date
- Sending email notification for significant changes
Continued use of the service after changes constitutes acceptance of the new Terms.
13. Contact Information
For questions about these Terms, contact us at: